We ship throughout Canada and U.S.A. (some exceptions apply to U.S. Orders).
If you are in another country and are interested in our products, please reach out and we’ll be happy to explore shipping options!
Our warehouse is located in Ajax, Ontario, Canada.
Yes! We offer local pick up in Ajax, Ontario. Please select ‘local pick up’ at checkout. You will receive an email confirming that your order is ready for pick up, and with pick up instructions. Please note that local pick up is by appointment only.
Orders are typically processed and packaged within 1-2 business days. Shipping transit times are shown at checkout. Please note that transit times are estimates provided by our shipping partners and are not guaranteed. We do not have any control over shipping delays or delays due to customs.
At Flower Town Critter Supply, our story started with a simple goal: to share our love for small pets and offer the very best for your furry (and not-so-furry) friends. Just like we did as Flower Town Chinchillas, we’re all about trusted brands, fair prices, and making life better for critters everywhere.
Located in the GTA and fully stocked, we’re ready to ship your pet’s favorites anywhere in Canada or the U.S.—fast!
