Formerly FLOWER TOWN CHINCHILLAS - New Site, Same Commitment to Quality Products!
Trusted small-animal supplies, expert advice, and fast shipping across Canada & the U.S. Whether you care for chinchillas, guinea pigs, degus, rabbits, ferrets or hamsters, we’ve got you covered.
At Flower Town Critter Supply, our story started with a simple goal: to share our love for small pets and offer the very best for your furry (and not-so-furry) friends. Just like we did as Flower Town Chinchillas, we’re all about trusted brands, fair prices, and making life better for critters everywhere.
Located in the GTA and fully stocked, we’re ready to ship your pet’s favorites anywhere in Canada or the U.S.—fast!
We ship throughout Canada and the U.S. from our GTA warehouse. Rates and delivery estimates are available at checkout.
A: We ship throughout Canada and the U.S. from our GTA warehouse. Rates and delivery estimates are available at checkout.
Only the best. We carry trusted brands vetted for nutritional safety and quality.
Yes! Subscribe for recurring deliveries of essentials like Teffy hay or pellets, enjoy discounts, and skip reorder reminders.
We’re niche‑focused—small pets are our only passion. We deliver expert support, curated product choices, and community knowledge.
We ship throughout Canada and the U.S. Orders are processed quickly, and you’ll receive a tracking number as soon as your package is on its way. Shipping times vary based on location, but most orders arrive within a few business days.
See what our clients have to say about their experiences with our products and customer service.
EXCELLENT Based on 16 reviews Posted on Google Liv Summer-SettTrustindex verifies that the original source of the review is Google. I have been purchasing supplies for my guinea pigs from Flower Town Chinchillas since 2010, and they have always provided excellent products and great customer service. I consistently purchase Oxbow Timothy Hay, Oxbow pellets and treats, as well as vitamins and supplements. In the past, when wishing to purchase special organic feeds for my pets, they have put in special orders for me and held the product until I was available to pick it up. They have fantastic communication-especially when items were backordered. In a time where everything has become so expensive and great customer service is rare, I can honestly say that I have never been disappointed and have received always the best customer service and products from Flower Town Chinchillas. A fantastic family run business with a wonderful selection of everyday and specialized treats for your furry loved ones.Posted on Google Annabelle GrenonTrustindex verifies that the original source of the review is Google. Well made products at a good pricePosted on Google Mike STrustindex verifies that the original source of the review is Google. I had the most amazing experience with Flower Town. The item that I ordered happened to be out of stock (mistakes happen). They contacted me back right away and provided me with the option of a fair substitute. I decided against the substitue (personal choice) and their customer service was quick with the refund, apology and offer to contact me when the product came back in stock. About 2 weeks after my refund they contacted me that the item was back in stock. I was happy to reorder They went above and beyond in customer service. It felt nice to be valued as a customer. An art that I feel has been lost in the world of big box stores and online purchases. Thank you Flower Town!! My guinea pigs cant wait for their next order to arrive.Posted on Google D BTrustindex verifies that the original source of the review is Google. I cannot recommend flower Town Chinchillas enough. I've been ordering from them for about four years, they recently just changed over to new owners, and the new owners are great, too. They went above and beyond for me, searching their warehouse for weeks for a toy that was discontinued. Because I have a ferret that is in love with that specific toy, the new owner made sure that it was found so my little girl could have her favorite toy replaced. They were also kind enough to do a small discount on my order because I rescue ferrets. All around an amazing company to deal with, fair prices, and they go above and beyond for their customers. Bottom line, flower Town Chinchillas ROCKS! :)Posted on Google MerusTrustindex verifies that the original source of the review is Google. Incredible customer support :]Posted on Google Andrew BrownTrustindex verifies that the original source of the review is Google. Ordered the Nepco 8.0 Cu. Ft. Aspen shavings for my gerbils. I ordered from Calgary, and with shipping fees it still had amounted to over a 45% savings versus local pet stores. Wonderful value, and the personal phone call to verify shipping I felt was beyond what most others would do. I highly recommend this store and will most likely be making my ongoing bedding purchases from here, save the few "oh-no" emergencies we all run into.